"Hi there, I'm not sure if you accepted feedback but I just had to comment. I've been to many viewings now with all different letting agencies etc. I have to say the viewing I had today with Kim was the nicest one yet. Most viewings I've been to recently, the agent didn't show me around, didn't really explain anything, some hadn't even looked round the houses themselves. In my experience too, they have been intimidating etc. Kim however, was absolutely lovely, and she took time and care showing me round the property which was a refreshing change! So just wanted to say thank you. :) "