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Tenants

We let and manage furnished and unfurnished flats and houses throughout South Norfolk, North Suffolk and the Waveney Valley. Whether you are seeking a studio flat, an executive home or maybe an exclusive country residence we act for landlords who let out all types of homes. As our property stock changes daily and you should contact us for current availability, register your requirements with us here or follow on twitter #livingProp_NEW, become our friend and search for properties on our Facebook Page www.facebook.com/LivingProperty.co/ or download our mobile property search apps for iPad, iPhone & Android devices.

Safeagent Certificate

Property Ombudsman Certificate

Why choose us?

  • All of our managed properties are Gas Safe (formally known as CORGI) safety certificated.

  • Tenancy deposits taken after 6/4/2007 will be treated in accordance with the Tenancy Deposit Protection regulations.

  • All properties have a detailed written and pictorial inventory and schedule of condition to minimise deposit disputes at the end of tenancy.

  • We provide and operate out of hours emergency tenant support

  • Living Property are fully licensed under NALS (National Approved Lettings Scheme), providing peace of mind in knowing your renting via secure, accountable hands.

Information for Tenants

Tenants

A holding deposit of 1 weeks rent will be held for up to 15 days, this can then be used towards your rent or deposit on your approval, if the agent or landlord pulls out this will be refunded back.

Listed below are grounds on which the holding deposit can be held:

1. If you the tenant pulls out of the tenancy before the contracts are signed.

2. If you the tenant fails a Right to Rent check.

3. If you the tenant provides false or misleading information - this does not mean failing referencing. If you the tenant provides completely accurate information, but still fails referencing, that will be classed as the landlord or agent pulling out. However, if you have actively provided false information and we can prove you have, we can withhold the holding deposit.

4. If you the tenant doesn't enter the agreement by the deadline.

5. If you the tenant are dragging your feet and not responding to emails, not giving the referencing agency what they need for longer than 15 days, you will also forfeit your holding deposit.

Guide for Tenants

Finding a property

The first step is to contact us to provide brief details about yourself and about the accommodation you require. The sort of information we need is the number of occupants and their relationship with each other, your employment status, let us know if you have pets and if any of your party are smokers. As some landlords decline renting to tenants in receipt of housing benefit / DSS claimants to avoid frustration and disappointment please advise us when you make contact. All properties rented are done so under an Assured Shorthold Tenancy Agreement.

Viewings

Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the property

Once you have decided on a property we will ask you to complete pay for a ‘referencing application’, after which you will be notified by us if your application for the property has been successful. We would then ask for the holding deposit to be supplied.

References

As a minimum we will require satisfactory references from your employer (or college), and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents

Rents are normally quoted calendar monthly and payable monthly in advance. The tenant is normally responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.

Deposit

In addition to paying the rent, the tenants are required to pay a sum of deposit which will be held with Deposit Protection Scheme (DPS) which will be held by them throughout the duration of the tenancy.  On vacation, the deposit will be returned less any deduction from shortages of rent, damage or any items missing from the inventory. The Deposit is fixed at five weeks rent.

Alternately we do offer the Reposit insurance policy, if this is permitted it will be stated on the property details.

Other Costs

Any variation to the contract within the tenancy the cost would be £50.00 including VAT

Any loss of keys, security devices the cost to the tenant would be £50.00 including VAT

Any rent arrears will be charged with interest calculated at 3% above the Bank of England's base rate.

Early termination surrender fee rent due up to the period the property is re let plus the landlords re-let fee.

Insurance

It is the landlord’s responsibility to insure the building; however it is the tenant’s responsibility to insure the properties contents

Contents Insurance – for Tenants

  • We are able to recommend content insurance for tenants, including the following -ContentsUp to your selected sum insured for damage to your household furniture, equipment, furnishings, clothing and personal possessions whilst in your home (excludes business equipment). If you wish any clarification or to discuss any aspect of renting a home either call us on 01502 558538 or email info@livingproperty.co

 

Emergency Contact Number

In the event of an emergency outside of our normal office hours, please contact Kim Davies on 07531043320

Please note, this number is for emergencys only. Tenants will be charged for calls made that are not deemed as an emergency.

"My family and I have just secured a rental property through Living Property, Beccles and would very much like to express our thanks and gratitude for the professional and courteous manner in which Paula, Kim and Cassy from Living Property made it a very positive and stress free experience. Staff were on hand to answer any questions before and after we signed the tenancy with quick responses and excellent advice. We would not hesitate to recommend Living Property to anybody wanting to rent or to those looking to rent out their properties. They definitely provide a very high quality service with both parties interests at heart."
Sue & Paul Caston (Tenant)