Call me back

Government announce overhaul of ‘broken’ housing complaints system

Thu 31 Jan 2019


The newly announced Housing Complaints Resolution Service will be created to help both homeowners and tenants to know where to go when things go wrong. For first time ever, private landlords will also be legally required to join a housing redress scheme – with a fine of up to £5,000 if they fail to do so.
 
NALS believes that for too long consumers have faced difficulty identifying where to take their property related complaints because each redress scheme has their own specialism. We welcome Government’s recognition that this must change. 
 
Plans for the Housing Complaints Resolution Service and bringing landlords into a redress scheme are positive moves which will help to improve the private rented sector. NALS looks forward to contributing to the development of the new service.

" A big thank you to all at Living Property for ten years of managing my rental property. They consistently found good reliable tenants and dealt with maintenance issues promptly on my behalf. The team are always professional and efficient and I would highly recommend them. When the time came to sell the property Martin provided an excellent estate agent service and found a buyer within hours. "
E Robinson (L)

Covid 19 Information


Living Property fully adheres to the Government's COVID safe working regulations at all times.

 

The safety of our customers and staff is our number one priority. Please stay Safe 


For more information please see our full details here


Covid 19 Information Hide