Tue 22 Jan 2013
Living Property Waveney Licensed by NALS
Waveney Valley property management agent Living Property Waveney Lettings & Management, is the latest company to join the NALS nationwide letting scheme – set up to provide a much-needed scheme to enable landlords and tenants to avoid the pitfalls of dealing with ‘cowboy’ letting agents.
Living Property Waveney Lettings & Management w
ith immediate effect is now fully licensed operator under the NALS scheme.
NALS (The National Approved Letting Scheme) ensures that agents comply with defined service standards and has in place a customer complaints procedure offering independent redress through The Property Ombudsman’s scheme, Professional Indemnity Insurance, Client
Money Protection cover and access to Tenancy Deposit Protection.
The scheme is supported by some of the most powerful voices in the property industry. The British Property Federation (BPF), the National Union of Students (NUS) and the Guild of Letting and Management are all Board members, whilst the National Federation of Property Professionals (NFOPP) and RICS endorse NALS. The scheme is only open to agents operating in the lettings sector who meets NALS’ strict criteria.
NALS Chief ExecutiveIsobel Thomsoncomments: “NALS service standards are the consumer’s benchmark against which to judge the performance of letting and management agents operating in the private rented sector and we are delighted to welcome Living Property Lettings & Management into the scheme.
“Agents such as Living Property are in the vanguard of a drive to establish uniform service standards in the industry. Those agents who are not prepared to meet the standards required by NALS and, most importantly, the public, will not survive for long.”
Paula Cunningham and Kim Davies, co owner directors at Living Property Waveney Lettings & Management add: “We see being a NALS licensed firm as an excellent opportunity to demonstrate to landlords and tenants that they can rely on the integrity of Living Property and have peace of mind in knowing their property is in secure, accountable hands.”
Living Property can be contacted on 01502 558538 or email@example.com to view homes to rent and for more information visit www.livingproperty.co
Living Property, www.livingproperty.co, 22/01/13
"Living Property at Beccles 5 stars ! I own two properties in the UK. The one in Worcestershire is managed by a national chain and although I am quite satisfied by their service the difference in management skills is vastly different. At Living Property I need only send one email or make one phone call to ask Kim or Paula and their team to sort out the most complex of problems and they do so without delay without having to constantly refer back to me. Unlike my other property there is no waiting to send out a contractor to change locks, clean a carpet or fix a fence. I live abroad with a six hour time difference and my property has been nothing short of a nightmare listing for them from the start. To date they have dealt with a fire resulting in a complete refurbishment, Fire chiefs, insurance agents, contractors of every description plus difficult tenants. All were dealt with professionally and efficiently. I am certain that the "national chain" would have dropped this property from their books by now. Not the team at Living Property. Despite all this they quickly found me a perfect family. I cannot recommend them highly enough. J Taylor "